Privacy Policy

  • We have made this policy available so that you can understand;

    • why we collect your personal data,
    • what do with it
    • how we protect it
    • how you can access it and change it at any time

    By providing your personal information you are deemed to have accepted both our Privacy Policy and Cookie Notice and agree that we may collect, use, and disclose your personal information as described in this policy. If you do not agree, please do not share your Personal details with us. This Privacy and Cookie Notice is part of the Terms and Conditions that govern use of our site in general. We will use your information only for the purposes detailed below.

    Please note, from time to time and in response to changes in the law we may need to update this Privacy and Cookie Notice. The most recent version will always be freely accessible on our website.

    This website is operated by Golden Tree Productions CIC (registered in England and Wales with company number 06438871 and registered address at The Old Carriage Works, Moresk Road, Truro, Cornwall, United Kingdom, TR1 1DG).

    References to “Golden Tree”, “we”, “us” and “our” are references to Golden Tree Productions CIC.

    Collection

    Personal information is information about an identifiable individual, as defined by applicable UK law.

    You provide us with your information by choice and there are instances where will  provide you with the option to select whether you would like to receive information from us (for example, by choosing to opt in or opt out of receiving newsletters). In some circumstances, you will not have the option to opt out, such as when we are satisfying the obligations of a contract with you, administering a transaction requested by you, or required by law.

    Circumstances in which you may choose to provide us with personal information are you; contact us with an enquiry; fill out a survey or other form with your personal information; ask us to provide you with information.

    By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this Privacy and Cookie Notice.

    Using your personal information

    We use personal information collected from you to provide specific information or services that you request, along with other information that may be of interest. For example, we may use your personal information in the following ways:

    Marketing Communications. We may use your personal information to communicate with you about our projects, events and services.
    Marketing analysis. We may use your personal information for internal marketing analysis, for example, to assess trends amongst our visitors or to measure the amount of traffic to our website.

    Transactional purposes. We may use your personal information to respond to your queries and requests.

    Disclosure of personal information

    We value your personal information and only share it with third parties that provide it with adequate protection. From time to time we may disclose personal information to:

    • our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf, or to provide services to us (such as delivery; marketing and advertising; software development; website hosting and management; information technology and office services and other professional service providers; and other services related to our business), provided such service providers and subcontractors do not collect, use, or disclose the personal information for any purpose other than to perform such functions on our behalf, to provide services to us, or as otherwise required by law;
    • a person or entity, including our affiliates, in the event of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganization, or liquidation whereby we transfer, sell, or assign to such third party information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us; and
    • law enforcement, governmental or regulatory agencies, or other third parties in order to comply with applicable law, or where we believe such action is necessary in order to comply with applicable law, or to detect, protect, or defend us and/or other third parties against error, negligence, breach of contract, theft, fraud, or other illegal or harmful activity, to comply with our audit and security requirements, or to audit compliance with our corporate policies, procedures, legal, or contractual obligations.

    Security

    To protect your information, Golden Tree has policies and procedures in place to make sure that only authorized personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place. To accomplish this, all employees, contractors and sub-contractors have roles and responsibilities defined in those policies and procedures.

    To make sure all employees, contractors and subcontractors understand these responsibilities they are provided with the necessary training and resources they need.

    In addition to these operational measures, we also use a range of technologies and security systems to reinforce the policies.
    To make sure that these measures are suitable, vulnerability tests are run regularly. Audits to identify areas of weakness and non-compliance are routinely scheduled. Additionally, all areas of the organisation are constantly monitored and measured to identify problems and issues before they arise.

    In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If such a notification is appropriate, we will endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

  • How we gather data

    It is your choice to provide us with personal information and we only collect what you choose to provide.
    You may choose to provide us with personal information through the following ways:

    • If you sign up to our newsletter
    • If you volunteer with us
    • If you contact us with an enquiry
    • If you fill out a survey or other form with personal information included
    • If you attend a Golden Tree event or are involved in delivery of our project
    • If you have asked us to provide you with information
    • If you are a client or supplier and have a contract with us
    • If a client share’s data with us where it is relevant to the delivery of our professional services and client partnerships

    What data we gather

    We may collect the following data:

    • Name and job title of clients, media contacts, stakeholders
    • Contact information including email address/mobile phone number
    • Demographic information such as postcode, preferences and interests
    • Other information relevant to our professional service and client partnerships
    • Other information relevant to our interests

    How we use this data

    Collecting this data helps us in the delivery of our projects and professional service to our clients, funders, stakeholders and the puclic. It also helps us keep you informed about future projects and opportunities to get involved or support us.

    Specifically, we may use this data:

    • For our own internal records
    • To contact you in relation to the delivery of our professional service and projects.
    • To send you promotional emails about our services, projects and other information we think will be of interest to you
    • To contact you via phone, email or mail for genuine business reasons

    Other uses of data:

    Where our intention is to share your data, you will be advised by us prior to the sharing
    We will never lease, sell or distribute your personal data to third parties unless we have your permission, or the law requires us to

    Consent

    In those cases where we need your consent to hold your information, we will ask you to check a box. By checking these boxes you are stating that you have been informed as to why we are collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.

    Data retention and Right to be forgotten

    When you have consented to us holding your personal data:
    It will be retained for no longer than is necessary for the purpose it was obtained
    You have the right to be forgotten and can advise us easily via one of these methods:

    Email: hello@goldentree.org.uk
    Call: 01209 206169

    Write to; Golden Tree Productions,
    Trelawney Suite, The Old Arts School, Clinton Road, REDRUTH, Kernow. TR15 2QE

    Right of Access

    Individuals have the right to access their personal data and supplementary information. The right of access allows individuals to be aware and verify the lawfulness of the processing. We will provide a copy of the information held free of charge within one month of the request. A request to access information should be sent by email to hello@goldentree.org.uk.

    The right to correct and update the information

    If the personal information we hold about you is out of date, incomplete or incorrect, you can tell us, and we will ensure that it is updated.

    Right to object 

    You have the right to request that Golden Tree stops processing your personal information. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If personal data is no longer processed, we may continue to hold your personal information to comply with your other rights.

    Links from our website

    Our website may contain links to other websites over which we have no control. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

    Our commitment

    We will ensure that:

    • Consent is received from all supporters, volunteers, stakeholders, contacts, colleagues, clients to hold personal data
    • Information is current and accurate
    • It is not excessive or irrelevant
    • Data is removed once the commercial requirement is ended
    • Information is not shared without your permission
    • Data is not used in ways that are unacceptable or unexpected by the person it is about
    • Data is kept securely
    • Data is deleted when the person exercises their right to be forgotten

    Contact Information

    Should you have any questions you may contact us at; hello@goldentree.org.uk